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B4 Magazine Issue 5 - Autumn 2007
The Food Of Love

Seeking a relaxing yet intriguing venue for a business lunch? Look no further than Malmaison: near the city centre geographically, but a world apart in terms of atmosphere.
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If How many of us are lucky enough to get paid for doing something that we love? Talk to Malmaison Head chef Russell Heeley, and you’ll soon get as envious as I did. He is passionate about what he does, and that really shows in the quality of the food, service and attitude of his team as they strive to tantalise your taste buds and elevate your dining experience to new levels.

I arrived a little early for my meeting with Russell in this smart restaurant set in Oxford’s former prison. Before I knew it, I was ushered into cell 2 and settled at a table with a frothy cappuccino, two warm, freshly baked pastries and a friendly smile. Everyone I met seemed to know who I was, asked politely if I was OK and reassured me that Russell’s meeting was nearly over. The communication between them seemed almost psychic. If you’ve never been to Malmaison for lunch, you won’t know how relaxing the décor and ambiance are, but I soon felt like I was winding down in my own living room. I was reflecting on how good the communication was between the bar staff, receptionist and kitchen, when, rather ironically, Russell arrived – fresh from a communication meeting. Every morning the whole Malmaison team meet up to discuss what new challenges they face that day, ensuring that everybody knows everything that is going on, from housekeeping to building works, weather reports to new menus. “The mornings are always busy,” said Russell, looking at his watch. “In the kitchen they’ll be preparing for tonight – if they’re not done by noon, we’ll be catching up the rest of the day. With up to 180 covers a night, and 99% of all dishes prepared on the premises, preparation is everything.” This made me wonder how much partly prepared food would have to be thrown away, but Russell assured me that part of the chef’s expertise is knowing what to order and prepare. He explained that different dishes sell better in different areas, and any chef worth his salt (no pun intended) would know the local tastes.

So how does the “Oxford palette” compare? I wondered. “People in Oxford are very keen to try new things, but they are also fond of traditional favourites such as Mrs Beeton style puddings (cooked to perfection of course!)” I asked Russell what the most interesting item was on his current menu. He immediately rattled off several mouth-watering dishes which left me wishing I hadn’t eaten the pastries. ”Would you like to try something?” he asked. “OK,” I agreed, and, after a whisper and a nod to the bar staff, we resumed our conversation. Minutes later, a dish of strawberries arrived with bright green ice-cream. I looked at it suspiciously. “Strawberries lightly cooked in white balsamic vinegar with black cracked pepper and an accompaniment of rocket ice-cream,” said Russell. “What, lettuce flavoured ice-cream?” I asked, immediately regretting revealing my naïve and rather sheltered upbringing. “Try it,” urged Russell, and I sceptically pushed the strawberries around my plate with my fork, thinking, “Vinegar? Pepper? Lettuce? This could be a very short interview.” Well, I tell you no lie, it was delicious. The combination of flavours just worked incredibly well. It had no right to, but there you have it. Spurred on by my newly acquired adventurous palette, I asked him what was the most outrageous dish he had ever cooked. I will spare you the details about what Russell can do with lambs’ tongues and pigs’ ears ...

Talking to Russell, you soon realise that he has crammed more experience into his 31 years than many octogenarians can boast. He was trained in Wakefield, has travelled halfway around the world, and has worked in top restaurants in London, Birmingham and Harrogate as well as further afield in France and Australia. When it comes to getting teams to work together, this guy has something to teach Oxford United. With customers expecting slick service in addition to excellent quality, Russell counts his deadlines in minutes and seconds, so the pace is fast and the atmosphere exciting. Russell shot me a cheeky grin when I asked him if the pressure ever causes him to have a “Gordon Ramsay moment”. “I have been known to blow my top, but I get over it quickly. You can’t keep a grudge with this team – I know them better than my own family,” he says, and you can tell there is mutual respect. He has a track record of dealing with pressure – he helped to open The Establishment in George Street (Sydney’s prestigious hotel/restaurant/night club) just seven days before spectators to the Olympics descended on them in their hordes. “Yes, that was a touch manic,” he remembered with modest understatement.

He seems to be strangely drawn to restarants with a past – he used to work at The Banc Restaurant (Australia’s top restaurant), which was a converted old bank complete with walk-in safe!

Kitchens typically have a high turnover of staff – Russell explained that everybody in the kitchen is learning from each other. When you stop learning, it’s time to move on. Russell’s advice to would-be chefs is to never spend more than 18 months in the same kitchen. After this, he says, you need to move on and learn something new, because great chefs need repertoire and depth. Russell sees his job as a team co-ordinator rather than as an autocratic boss. “Team-building” takes on a whole new meaning, with any seven members of Russell’s current team of 13 in the kitchen at any one time. With individuals from Spain, France, Italy, Australia, America, Sri Lanka and Scotland, the eclectic mix is rich with diverse influences. All members of Russell’s team have to work together to produce any of the mouth-watering dishes on the menus. While one is cooking the meat or fish, another is preparing the risotto to go with it. Yet a third is preparing the sauce and a fourth is perfecting the vegetables.

He has already achieved so much (for example he won the Malmaison top chef at their “corkers” awards) that I felt a bit cheeky asking him what his ambition is now. “Some chefs set themselves targets, but I don’t have a master plan. It would be great for this team to be awarded two AA Rosettes – we’re expecting a visit soon and they’ve deserved it. What else?” He looked whimsically at cell 2’s ceiling and, for just a moment, appeared uncharacteristically serious. Then suddenly, the grin was back as he announced, “I just want to keep cooking ‘cos it’s what I love to do!”

If you would like to rise to Russell’s challenge, choose Malmaison for a business lunch and try the “home-grown and local” menu! Enjoy a seafood platter “alfresco” or sample what is definitely the best cheeseboard in Oxfordshire in a converted prison cell.
 
   
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